Frequently Asked Questions
HairProducts FAQs
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International Payment Methods
For international orders we only accept credit cards, Paypal, or wire transfer as payment methods. However, for some countries we require for a Fax Order Form to be completed in order ......
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Last Update: 2008-08-05 |
Views: 3 |
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Lost Packages in Transit
In occasions packages get damaged or lost in transit. When this occurs we are usually notified either by UPS or USPS. However, if a package is received damaged or is not ......
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Last Update: 2008-08-05 |
Views: 2 |
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Shipping Methods
We ship all our packages via UPS and USPS. Most orders shipped in the U.S are shipped UPS Ground with an exception of Hawaii and Alaska which are shipped Standard UPS. ......
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Last Update: 2008-08-05 |
Views: 2 |
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RAF (Return Authorization Form)
We offer a 30-Day Money Back Satisfaction Guarantee on most of our store items. FOR ELECTRICAL ACCESSORY ITEMS- (Flat Irons, Blow Dryers, and Similar Items) Contact us immediately at staff@hairproducts.com or ......
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Last Update: 2008-08-05 |
Views: 2 |
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Order Cancellation
Once an order is placed through our website it goes into our processing system and is processed usually the same day. Once the order has shipped you may not cancel ......
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Last Update: 2008-08-05 |
Views: 1 |
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Order Substitution
Once an order is placed you may contact us and substitute your order for a different product as long as the order has not shipped. If the item you wish to ......
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Last Update: 2008-08-05 |
Views: 1 |
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Order Confirmation
Once an order is placed it goes into our processing system and an automated confirmation email is automatically sent. This email will contain your complete order information such as order number, ......
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Last Update: 2008-08-05 |
Views: 1 |
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Order Processing
Orders are processed in the order received from Monday-Friday 9am-12pm PST. All \"in stock\" orders (including expedited 1, 2 and 3 day shipping) which are received by 12 Midnight U.S Pacific ......
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Last Update: 2008-08-05 |
Views: 1 |
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Phone Orders
Once an order is placed an automated confirmation email is sent. Orders placed by phone are processed within 1-2 business days. If you wish to have an expedited order you may ......
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Last Update: 2008-08-05 |
Views: 1 |
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Mail Orders
To place orders by mail please go to our website and enter all your information as you would with an online order. Once you have completed your contact information it will ......
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Last Update: 2008-08-05 |
Views: 1 |
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Discount for Large Orders
We offer additional discounts other than what are website offers for larger orders. For quotes and discounts please contact us at 818-503-4806 for more information. ...
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Last Update: 2008-08-05 |
Views: 1 |
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Wholesale Shipping
Wholesale orders are usually processed within 2-3 business days. Shipment depends on the quantity ordered. It can take up to 2-3 weeks for delivery for large orders. ...
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Last Update: 2008-08-05 |
Views: 1 |
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Products Available for Wholesale
We offer wholesale on most of products. For information regarding a specific product for wholesale please contact us at 818-503-4806. ...
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Last Update: 2008-08-05 |
Views: 1 |
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Ways to Apply
To apply for wholesale you please go to www.hairproducts.net and apply today. If you would like an operator to take your application by telephone, please contact us at 1-818-503-4806 Monday – ......
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Last Update: 2008-08-05 |
Views: 1 |
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www.Hairproducts.net
Hairproducts.net is the new sister site to hairproducts.com. Hairproducts.net is designed with the Hair Care Professional and Beauty Shop Owner in mind. As an approved member of Hairproducts.net, you will enjoy ......
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Last Update: 2008-08-05 |
Views: 1 |
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Wholesale Requirements
To qualify for wholesale you must fill out an application. You will need to provide us with your personal and company information along with a copy of a resell license ......
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Last Update: 2008-08-05 |
Views: 1 |
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Products Sets/Gift Sets
We have several products that are combined into sets in which you can save up to 20% off. We feel our customers should be able to have a little extra something ......
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Last Update: 2008-08-05 |
Views: 1 |
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Discounts
We offer certain discounts to customers who wish to order in large quantities. Discounts vary on the amount ordered. For more information please contact us at 818-503-4806 or at staff@hairproducts.com. ......
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Last Update: 2008-08-05 |
Views: 1 |
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Coupons
We offer coupons to all of our existing customers. In occasions we have special deals where we send promotional coupons that are good for a limited time. ...
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Last Update: 2008-08-05 |
Views: 1 |
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Specials
We offer several specials every month. You can find all of our specials items by clicking on the “Specials” link found on the top of the homepage. These items are on ......
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Last Update: 2008-08-05 |
Views: 1 |
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